Telecommunicator Specialist
The Telecommunicator Specialist Program discusses the various roles and responsibilities of telecommunications personnel, including legal aspects, interpersonal communications, and available technology. It also covers professionalism, call receiving and processing, classification protocols, procedures, and aspects of stress management. The program includes the following modules:
- Roles and Responsibilities
- Legal Aspects
- Interpersonal Communications
- Technologies
- Telephone Communication Techniques and Call Processing
- Call Classification
- Radio Communication Techniques
- Stress Management
To take a course demo click here
