Retail Customer Service Skills III

Personal Management Skills

DESCRIPTION:
This course describes various customer service skills. This course is presented in two semesters.

Semester 1 describes tools of the trade and techniques for building relationships with customers.

Semester 2 describes defining customer service, communicating with others, and fixing problems.

CREDITS:
1 Credit

PREREQUISITES:
Retail Customer Service Skills II

SEMESTER 1:

Customer Service

Customer Service

SEMESTER 2:

Customer Service

Close Window