Retail Customer Service Skills II

Life and Career Skills

DESCRIPTION:
This course describes various life and career skills. This course is presented in two semesters.

Semester 1 describes communication, self management, work and life balance, and building relationships.

Semester 2 describes workplace environment, how to work as teams, various innovations in the workplace and professionalism.

CREDITS:
1 Credit

PREREQUISITES:
Retail Customer Service Skills I

SEMESTER 1:

Communication

Self Management

Work and Life Balance

Building Relationships

SEMESTER 2:

Workplace Environment

Innovation in the Workplace

Teams That Work

Professionalism

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